Faq
Orders & Payments
How can I place an order?
Simply browse our collections of T-Shirts & Tops, Skirts, and Pants & Trousers. Add your desired items to the cart, proceed to checkout, and follow the on-screen instructions to complete your purchase. No account registration is required.
What payment methods do you accept?
We accept major credit cards (Visa, MasterCard, American Express), PayPal, and Apple Pay. All transactions are processed securely.
Can I modify or cancel my order after placing it?
Orders are processed quickly to ensure fast delivery. If you need to make changes, please email us at [email protected] within 1 hour of placing your order. We will do our best to accommodate your request.
Shipping & Delivery
What are your shipping options and costs?
We offer standard and express shipping. Standard shipping is free on orders over $50. Exact costs are calculated at checkout based on your location and selected method.
How long does delivery take?
Standard shipping typically takes 5–10 business days. Express shipping takes 2–4 business days. Delivery times may vary depending on your location and customs processing.
Do you ship internationally?
Yes, we ship worldwide. International orders may be subject to customs duties and taxes, which are the responsibility of the recipient.
Returns & Exchanges
What is your return policy?
We accept returns within 30 days of delivery for unworn, unwashed items with all tags attached. To initiate a return, please email [email protected] with your order number and reason for return.
How do I exchange an item?
For exchanges, please return the original item and place a new order. This ensures the fastest processing. Contact us at [email protected] for assistance.
Who pays for return shipping?
Return shipping costs are the responsibility of the customer, unless the item is defective or we made an error. We recommend using a trackable shipping service.
Product & Sizing
How do I find the right size?
Each product page includes a detailed size chart with measurements for T-Shirts & Tops, Skirts, and Pants & Trousers. We recommend measuring a similar item you own and comparing it to our chart.
Are your products true to size?
Our sizing is consistent with standard US sizing. If you are between sizes, we suggest ordering the larger size for a more comfortable fit.
What fabrics are used?
We use high-quality materials including 100% cotton for T-Shirts & Tops, and a blend of cotton and elastane for Skirts and Pants & Trousers for added comfort and durability. Specific fabric details are listed on each product page.
Contact & Support
How can I contact you?
For any questions or assistance, please email us at [email protected]. We aim to respond within 24 hours on business days.
Do you have a physical store?
PahpFort is an online-only store. We do not have a physical retail location.